![]() ![]() What are the benefits of Business Process Monitoringīusiness Process Management, as part of Solution Management, focuses on the operation (rather than on the implementation) of business processes from an application or functional perspective. It rather comprises of a detailed procedures for error handling and problem resolution, Precise definition of contact persons and escalation paths and Tight integration into the customer’s Solution Support Organization. It also includes the monitoring of Data transfer via interfaces between software components, Data consistency, Technical infrastructure and components which are required to run the business processes and Required periodic monitoring tasks.īusiness Process Monitoring is not only a tool. ![]() By introducing a tool to provide defined monitoring procedures and to enable the customer’s Solution Support Organization to respond to and to solve problems more proactively.īusiness Process Monitoring includes the solution wide observation of Business process performance Key Performance Indicators, Background jobs, Program Scheduling Management tasks, Business application logs such as any error log, general application log, due list logs etc.To detect problem situations as early as possible in order to solve them as fast as possible before they become critical for the business.What are the Goals of Business Process Monitoring? ![]()
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